Our standards were designed primarily with your organization in mind. They are presented to clients in every proposal and demonstrated by our professionals during engagement execution.

The main elements of our “operating standards” include:

Direct Dialogue

We have face-to-face meetings at key management levels to ascertain your expected level of service, dates of deliverables, anticipated areas of difficulty, timing of fieldwork procedures, etc. We want to exceed your expectations and in order to exceed them we must know them!

Proactive Participation

We obtain a thorough understanding of your needs, document them, establish a timeline, and expected dates of report delivery.

Friendly and Flexible Staff

We will make every effort to ensure that our staff is personable and that your experience is a pleasurable one. We will maintain some flexibility in our staff schedule to ensure that resources are available to meet your deadlines.

Timely Reports and Feedback

We deliver our reports and other deliverables promptly after fieldwork is complete and according to your expectations and deadlines. Additionally, we will proactively seek feedback and comments from our clients and resolve any matters or concerns before issuance of final reports or other deliverables.

Timely Tax Filings

We will review or prepare any necessary tax returns or filings that are agreed upon in our proposal in advance of any due dates, and tax return extensions will only be filed when absolutely necessary and with your concurrence.

Staff Stability

We make every attempt to arrange for staff continuity on our engagements so as to achieve better client relationships and efficiencies due to staff and client familiarity. Our objective is to build lasting partnerships that are mutually beneficial and ensure minimal disruption to your daily office operations and activities.